Shipping Policy

Thank you for shopping with us! Please review our shipping guidelines before placing your order.

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). 
Pre-order or restock items may require additional time.

2. Shipping Time
Shipping times vary by destination:

- United States / Canada: 7–15 business days  
- Europe: 7–20 business days  
- Asia: 5–12 business days  
- Australia / New Zealand: 7–18 business days  

These are estimated timeframes and may be affected by customs delays, weather, or other unexpected factors.

3. Tracking Information
A tracking number will be provided once the order is shipped.  
It may take a few days for tracking updates to appear.

4. Shipping Fees
Shipping fees are calculated at checkout based on destination and weight.

5. Customs & Duties
Import taxes, duties, or customs fees may apply depending on your country.  
These charges are the buyer’s responsibility.

6. Damaged / Incorrect Items
If your item arrives damaged, incomplete, or incorrect, please contact us **within 3 days** of delivery with:
- Your order number  
- Photos of the package  
- Photos of the item  

We will assist you as soon as possible.

7. Undeliverable Packages
If a package is returned due to an incorrect address or failed delivery attempts, the buyer may be responsible for reshipping fees.

If you have any questions, please contact us:
Email: yungutoys@outlook.com